Holiday Apartments and studios for rent

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General conditions

Cookie policy

Privacy policy

Legal Notice

Object

These general terms and conditions govern the booking and rental of holiday accommodations offered on the website www.innthecity.com, owned by Inn the City Revenue S.L. (hereinafter, "the Owner").

Bookings

2.1. Booking Process: To make a booking, the user must complete the booking form available on the website. The booking will be confirmed by sending a confirmation email from the Owner.

2.2. Payments: The booking requires a payment of 100% of the total rental amount as a deposit. The remaining balance must be paid [number] days before the arrival date. Payments can be made by debit/credit card or bank transfer.

2.3. Cancellation Policy: Cancellations must be notified in writing to [email address]. Refund conditions are as follows:

Cancellations made more than 15 days in advance: 100% refund of the deposit.
Cancellations made less than 15 days in advance: no refund.

Arrival and Departure

3.1. Check-in: Check-in time is from 3:00 p.m. on the day of arrival. If the guest expects to arrive outside this time, they must notify the Owner in advance.

3.2. Check-out: Check-out time is before 11:00 a.m. on the day of departure. A delay in check-out without prior agreement may result in an additional charge.

Occupancy

4.1. Number of Occupants: The accommodation may only be occupied by the number of persons specified in the booking. Additional guests are not allowed without the prior consent of the Owner.

4.2. House Rules: Guests must respect coexistence and civic behavior rules, avoiding disturbance to neighbors. Parties or events are not permitted without prior authorization.

Use of Accommodation

5.1. Responsibility: Guests are responsible for keeping the accommodation in good condition and must immediately report any damage or defect.

5.2. Prohibitions: Smoking inside the accommodation is prohibited, as well as carrying out any illegal or dangerous activity.

Included Services

6.1. The rental includes water, electricity, gas, bed linen, towels, and final cleaning, unless otherwise specified in the booking.

6.2. The accommodation is equipped with [specify the equipment and available services, such as WiFi, television, appliances, etc.].

Owner’s Responsibility

7.1. The Owner is not responsible for damages or losses suffered by guests during their stay, unless directly attributable to negligence by the Owner.

7.2. In case of force majeure (fire, flood, etc.) preventing the use of the accommodation, the Owner undertakes to refund the full amount paid by the guests.

Data Protection

In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data provided will be processed by Inn the City Revenue S.L. for the purpose of managing your booking and stay. For more information, please consult our privacy policy: https://innthecity.com/politica-privacidad/

INN THE CITY REVENUE S.L. informs, through this Cookie Policy, about the use of data storage and retrieval devices on Users' terminal equipment.

What are cookies?
Cookies are files that are downloaded to the User's computer/smartphone/tablet when accessing certain web pages and applications. They allow preferences related to the User's browsing to be stored, making interaction between the User and the Website faster and easier.

For example, there are cookies that allow the website to store and retrieve information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

In any case, as a User you may access your browser settings to modify and/or block the installation of Cookies sent from the Website, without preventing access to the content.

Why does INN THE CITY REVENUE S.L. use cookies?
In accordance with Article 22 of the Law on Information Society Services and Electronic Commerce, as well as in Recital (30) of the General Data Protection Regulation (GDPR), this Website uses cookies or other storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies allow recognition of a User's browser as well as the type of device from which the Website is accessed. They are used to facilitate the User's next visit and make the Website more useful.

INN THE CITY REVENUE S.L. uses cookies to:
- Optimize User navigation by tracking the session.
- Collect information to optimize navigation and improve the Website.

What types of cookies does this website use?
The Website uses the following types of cookies:

Necessary: Strictly necessary cookies to provide a service or content requested by the user. These handle technical aspects such as identifying records and managing tool preferences in the use, interaction, and location of access to content.

Functional: Functional cookies provide the user with information that enriches the browsing experience such as showing the weather forecast based on their location.

Statistics and Analytics: These cookies collect information regarding the use of the page, such as time spent on the page and the content visited by readers to measure performance and improve navigation. The main objectives of this type of cookies are:
- Allow anonymous identification of browsing Users and therefore approximate counting of the number of visitors.
- Identify anonymously the most visited content.
- Determine whether the User accessing the site is new or a returning visitor.

Advertising: These cookies obtain information about the user's browsing to manage advertising spaces and offer more relevant and quality content based on their interests.

The cookies we use may be our own (sent directly from our website) or third-party (sent from a domain or website not directly managed by INN THE CITY REVENUE S.L., but by another entity that will process your personal data).

How can I manage cookies from my browser?
Cookies that are not mandatory for browsing this Website may be disabled in the "Configure Cookies" section.

In addition, all browsers allow changes to disable cookie settings. These settings are usually found in the "options" or "preferences" menu of your browser.

Below, you can find links for each browser to disable cookies following the instructions:
Internet Explorer: https://goo.gl/iU2wh2
Mozilla Firefox: http://goo.gl/QXWYmv
Google Chrome: http://goo.gl/fQnkSB
Safari: https://goo.gl/dQywEo

Please note that certain features and full functionality of the Website may not be available after disabling cookies.

If you do not wish to be tracked by cookies, Google has developed a browser add-on that you can access at the following link: http://goo.gl/up4ND

Acceptance of cookies
This Website does not install our cookies on users' devices until they have accepted their installation.

Google Tag Manager (GTM)
This site allows the integration of Google Tag Manager containers managed by third parties. The cookies or technologies used through these containers may vary, so we recommend consulting the site manager for updated information.

Privacy and Personal Data Protection Information
To consult the information of INN THE CITY REVENUE S.L. regarding privacy and the protection of your personal data, you can check our Privacy Policy here:
https://innthecity.com/politica-de-cookies-ue/

You can consult or manage the cookies currently on the Website by accessing "Configure Cookies".

Click here to change your cookie settings.

Introduction
At INN THE CITY REVENUE S.L., we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website www.innthecity.com (hereinafter, "the Website").
Data Controller

Name: INN THE CITY REVENUE S.L.
VAT ID: B19945062
Address: Calle de Galileo 46, local C, Chamberí, 28015 Madrid.
Phone: +34 689 10 72 11
Email: info@innthecity.com

Personal Data Collected
We may collect and process the following personal data:

Contact information (name, address, email, phone number).
Booking information (check-in and check-out dates, number of guests).
Payment information (credit card details or other payment methods).
Additional information you voluntarily provide when contacting us.

Purpose of Data Processing
We process your personal data for the following purposes:

Manage and confirm your vacation rental bookings.
Process payments and invoicing.
Communicate with you to provide information about your booking.
Send you commercial information and promotions, provided you have given your consent.
Improve our services and the user experience on the Website.

Legal Basis for Processing
The legal basis for processing your personal data is:

The execution of a contract to which the data subject is party, or for the application of pre-contractual measures at the request of the data subject (bookings and payments).
The data subject's consent (sending commercial communications).
Compliance with applicable legal obligations.

Recipients of Personal Data
We do not share your personal data with third parties, except in the following cases:

Legal obligation.
Service providers acting as data processors who offer adequate data protection guarantees (e.g., payment services, web hosting services).

International Data Transfers
Your personal data will not be transferred to countries outside the European Economic Area (EEA) without appropriate safeguards and in compliance with applicable regulations.
Data Subject Rights
You have the right to:

Access your personal data.
Request rectification of inaccurate data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the restriction of processing of your data.
Object to the processing of your data.
Request the portability of your data.

You may exercise these rights by sending a written request to info@innthecity.com or to Calle de Galileo 46, local C, Chamberí, 28015 Madrid. You also have the right to lodge a complaint with a supervisory authority.

Data Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on the Website and, if significant, we will notify you via email.
Contact
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at info@gmail.com or at Calle de Galileo 46, local C, Chamberí, 28015 Madrid.

Legal Notice
This legal notice regulates the use of the website www.innthecity.com, owned by INN THE CITY REVENUE S.L. (hereinafter, “The Owner”).

Owner Information

Name or company name: INN THE CITY REVENUE S.L.
Tax ID/Business number: B19945062
Address: Calle de Galileo 46, Local C, Chamberí, 28015 Madrid
Telephone: +34 689 10 72 11
Email: info@innthecity.com

Terms of Use
Access to and use of the website www.innthecity.com are subject to acceptance of the terms and conditions set forth herein. Use of the website implies full and unconditional acceptance of all the provisions included in this Legal Notice.

Intellectual Property
All website content (texts, photographs, graphics, images, icons, software, links, etc.) is the exclusive property of INN THE CITY REVENUE S.L. or of third parties whose rights are recognized by the Owner. Reproduction, distribution, public communication, modification, or any other form of exploitation not expressly authorized in writing by the Owner is strictly prohibited.

Disclaimer of Liability
The Owner shall not be held liable for any damages of any kind that may arise from the use of this website, including but not limited to errors or omissions in the content, lack of availability of the website, or the transmission of viruses or malicious or harmful programs in the content.

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